Fortix PlatformFortix Freedom Business Systems NotificationsEvent - request.tag.assigned.x.days.in.the.past

Event - request.tag.assigned.x.days.in.the.past

This notification event is used to send notifications about requests, to which tag was assigned X days in the past.

Event is fired for all the requests, which meet the following criteria:

  • had a specified tag from notifications assigned X days in the past, based on days type
  • event is not fired during weekends if days type is set to business days

Following attributes are supported for the event:

  • Days Interval: Required. Will filter requests, to which tag was assigned X days in the past.
  • Days Type: All / Business Days. Whether all days or only business days (week days) should be calculated for Days Interval.
  • Tag: Required. Will filter requests, to which this tag was assigned X days in the past.
  • Exclude Customers Tagged As: Optional. If selected, only requests linked with customers (from request's project) without the selected tags are filtered.
  • Include Customers Tagged As: Optional. If selected, only requests linked with customers (from request's project) with the selected tags are filtered.
  • Exclude Work Requests Tagged As: Optional. If selected, only requests without the selected tags are filtered.
  • Include Work Requests Tagged As: Optional. If selected, only requests with the selected tags are filtered.
  • Work Request Statuses: Optional. If selected, only requests with selected statuses will be filtered.
  • Work Request Types: Optional. If selected, only requests with selected types will be filtered.
  • Main Work Request Only: Yes / No. If "Yes",  only requests without any sub-request are filtered.

Supported actions:

  1. Process: Selected process will be executed with parameters:
    • Request ID
    • Customer ID

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