How to Setup Email Message Types

Message Type in Fortix is one method of addressing the importance of categorising Email Messages. This article explains how to create a Message Type Picklist.

Click Message Types tab under COMMUNICATION section in the Picklist page.

The address bar link is : /?codelists&op=message_types

The Picklists - Message Types page opens with a list of MESSAGE TYPES. Click Add New to Add another Message Type.

Add the new Unique Message Type Name, Order of display in the list and if it should be a Default status. Click the down arrow in the Profile field and select which company Profile this Message Type will be visible to. Refer article How to create a Profile. Only records belonging to the assigned Profile will see the Message Type.

Fortix - Google Chrome

Extended ID, Custom Action Link and Custom Action Description is used as system fields and should be ignored. 

Click SAVE to commit the changes to the system.

Fortix - Google Chrome


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