How to add SMS Received in Team Messages

Users in Fortix can administer team messages on their Dashboard. The Team Messages component on the Dashboard is where messages are sent from and received.

This article explains how to enable the SMS messages to be managed in Team Messages Component in Fortix.

TEAM MESSAGES component is set up through the Dashboard Setup. The TEAM MESSAGES component has the "To" section on top and the "Inbox" at the bottom.

Profile Fortix - Google Chrome

All the messages are received in the TEAM MESSAGES inbox. To enable SMS messages to be sent to the Team navigate to the Setup menu and find Communication Setup.

The COMMUNICATION SETUP form opens. Find Create Team Message from SMS Response and select Yes.

Click SAVE.

The SMS messages are displayed in the Team message component and can be marked as Complete when dealt with.

Fortix Base - Google Chrome


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